Employment Opportunities at McWilliams Heating, Cooling and Plumbing
Why work at McWilliams Heating, Cooling and Plumbing?
McWilliams Heating, Cooling and Plumbing is always looking for talented, ambitious, family-focused, and hard-working men and women to join our family! Whether you are a seasoned HVAC technician or just want to learn the trade, we are looking for you! We desire to help you grow into a career that will bless your family and make you proud to be a part of our team. Since 1979, we have focused on customer service experiences that make sure our customers are more than 100% satisfied and impressed with our level of service, and to do that we must have the best team members! We are excited to watch you succeed as a member of our team. Please fill out our employment application and we will be in touch.
We Are Proud to Offer the Following Benefits to Our Team Members:
We have a wide range of job opportunities that range from needing office skills to needing technical skill sets. Our main goal is to find new team members that exemplify what our goal of excelling in customer service and meet our brand expectations.
- Competitive wages
- Family Friendly Schedules
- Medical Insurance
- Retirement Account with matching company portion (up to 3%)
- Competitive Incentive program
- Company Vehicle
- Company Uniforms
- Company Communication Devices
- Tool Account
- Working for a company that encourages you to reach YOUR goals!
HVAC Service Manager
Location: McWilliams - Richmond
Description:
We are seeking a highly skilled and motivated HVAC Service Manager to lead our service team and ensure the highest level of customer satisfaction and operational efficiency. In this role, you will oversee day-to-day service operations, manage and mentor technicians, coordinate scheduling, and ensure compliance with safety and quality standards. The ideal candidate will bring strong leadership, excellent communication skills, and a deep understanding of HVAC systems and service protocols. If you’re a hands-on manager with a passion for delivering top-notch service and driving team performance, we’d love to hear from you.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
Experience & Education
· 5+ years of experience in HVAC service or a related field, with at least 2 years in a supervisory or management role.
· High school diploma or GED required, technical certification or associate’s degree in HVAC or related field preferred.
· Valid HVAC license or certification (as required by state or local regulations).
· EPA 608 certification.
Technical Knowledge
· Strong understanding of HVAC systems, service procedures, and industry best practices.
· Ability to diagnose and troubleshoot HVAC issues effectively.
· Familiarity with HVAC codes, safety regulations, and compliance standards.
Other Requirements
· Valid driver’s license and clean driving record.
· Ability to work in a fast-paced environment and handle emergency service calls when needed.
HVAC Service Technician
Location: McWilliams - Richmond
Description:
McWilliams Heating, Cooling, and Plumbing is looking to add team members like you! The HVAC Service Technician performs maintenance, repairs and/or installation for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. Performs other duties/tasks as required.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
Here's what we're looking for in our ideal candidate:
- 2+ years of experience as an HVAC Installation Technician
- Compliance with MVR (Motor Vehicle Record) based on insurance carrier requirements
- Physical ability to set heavy equipment into place and work in various environments
- Proficiency in residential and light commercial HVAC system installations
Plumbing Service Technician
Location: McWilliams - Nacogdoches
Description:
McWilliams Heating, Cooling, and Plumbing is looking to hire a full-time Plumbing Service Technician to go into our clients' homes and businesses to troubleshoot, diagnose, and repair their plumbing systems. Are you a skilled plumber who is a motivated team player and looking for a growing company to build a successful, long-term career with? If so, please read on!
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
Here's what we're looking for in our ideal candidate:
- 3 years of experience as a plumber
- A valid driver's license and a clean driving record
- Ability to pass State Plumbing Exam
HVAC Service Technician
Location: McWilliams - Nacogdoches
Description:
McWilliams Heating, Cooling, and Plumbing is looking to add team members like you! The HVAC Service Technician performs maintenance, repairs and/or installation for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. Performs other duties/tasks as required.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
Here's what we're looking for in our ideal candidate:
- 2+ years of experience as an HVAC Service Technician
- Compliance with MVR (Motor Vehicle Record) based on insurance carrier requirements
- Physical ability to set heavy equipment into place and work in various environments
- Proficiency in residential and light commercial HVAC systems
Dispatcher
Location: McWilliams - Livingston
Description:
McWilliams Heating, Cooling, and Plumbing is looking to add team members like you! The Dispatcher role is crucial to optimizing technician efficiency, resolving logistical challenges, and making a direct contribution to our company’s success. You’ll take ownership of dispatching operations, coordinate schedules, and ensure our service technicians deliver exceptional customer experiences, creating a meaningful impact within the company. Performs other duties/tasks as required.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
Responsibilities:
· Coordinate schedules and resources to ensure the right technician is on the right call, optimizing time and outcomes.
· Use Service Titan to track performance, time management, and resource allocation.
· Communicate directly with technicians to ensure clear instructions and parts coordination.
· Conduct complete debrief with technicians after every call.
· Collaborate closely with the warehouse and Customer Experience teams to resolve scheduling challenges and ensure customer expectations are met.
· Monitor weather and traffic conditions to proactively manage technician safety and timing.
· Assist with updating the dispatch board, coordinating technician availability, and scheduling repairs as needed. The technician's scheduled and adjustable capacities are accurate.
· Work with SRM to ensure we are maintaining opportunity conversion
· All other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
· Education: High School diploma
· A detail-oriented, process-driven mindset with the ability to solve problems and manage competing priorities
· Experience in dispatching or customer service or understanding companies' operations and workflows.
· Proficiency with tools like Service Titan and Microsoft systems (Outlook, Excel, Word)
· Communication skills to collaborate effectively across teams and provide outstanding customer service.
Customer Service Representative
Location: McWilliams - Burke
Description:
McWilliams Heating, Cooling, & Plumbing is seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support through phone, email, and chat.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
The ideal candidate is a strong communicator with excellent problem-solving skills, a positive attitude, and a commitment to delivering a great customer experience. Prior experience in customer service is preferred, but we are willing to train motivated individuals eager to grow with us.
Some responsibilities include:
· Addressing customer inquiries
· Resolving issues efficiently
· Scheduling appointments
· Maintaining accurate records of interactions
· Working on-call
Licensed Plumber
Location: McWilliams - Richmond
Description:
McWilliams Heating, Cooling, and Plumbing is seeking to hire a full-time Experienced Licensed Plumber to visit our clients' homes and businesses to service, repair, and install plumbing systems, sump pumps, and water heaters.
We provide excellent benefits including medical, dental, life insurance, a 401(k) plan with company match, paid holidays, sick pay, paid time off (PTO), a company vehicle, and opportunities for advancement. We also offer weekly training in our continuous education program, friends and family HVAC plan, and paid NATE & EPA testing and certification! If this sounds like the gig you've been waiting for, apply today!
Requirements:
QUALIFICATIONS
· 2-3 years of plumbing experience
· Valid driver's license with a clean driving record
· Able to pass a background check and drug test
· Must be able to build estimates/quotes
· Must be able to work in tight spaces such as attics and crawl spaces
Journeyman and/or heavy residential experience is preferred. Can you contribute well to a team? Are you willing to do whatever it takes to make our customers happy? Do you enjoy working with a team? Do you have excellent communication skills? Do you thrive in a fast-paced environment? Are you well-organized and punctual? Do you present yourself professionally? Can you multitask? Are you proud of your hard work? If so, you're the Experienced Service Plumber that we're looking for!
HVAC Service Technician
Location: McWilliams - Livingston
Description:
HVAC Service Technician – Join Our Expert Team!
Are you a skilled HVAC technician looking for a rewarding career with a top-tier team? We’re seeking a Service Technician to perform maintenance, repairs, and installations on a wide range of HVAC equipment. If you take pride in high-quality work and excellent customer service, we want to hear from you!
Job Summary: The Service Technician performs maintenance, repairs and/or installation for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. Performs other duties/tasks as required.
Key Responsibilities:
· Install/repair HVAC related equipment and accessories in accordance to the manufacturer’s specifications.
· Complete approved maintenance for HVAC/R equipment within industry standard hours per maintenance pricing guide.
· Identify potential problems during maintenance that might affect current or future system performance.
· Provides customers with information on new equipment when existing equipment exceeds 10 years of age or is in generally poor condition.
· Present findings and options to customers, providing advice as needed/requested.
· Provide customers with information and pricing on service agreements, accessories, and other comfort improvements.
· Maintain a thorough knowledge of Blue Cardinal’s products and services.
· Pick up parts from supply houses/offices and deliver to technicians in the field as needed.
· Identify and suggest opportunities for quality and cost improvements.
· Perform/assist with maintenance and service/repair work as needed.
· Maintain a clean equipment/work area.
· Verify correct operation of all maintained customer equipment, demonstrating and providing training for customers, as requested.
· Effectively manage relationships with clients through clear communication, addressing all concerns, questions, or problems expediently.
· Ensure the vehicle is stocked, accurately inventoried, kept clean and in safe working order.
· Return defective warranty parts and unused inventory to the branch.
· Inform a manager if the client does not have HVAC service before leaving the call.
· Facilitate rescheduling client appointments, if call is not complete.
· Accurately complete all required documentation on services performed including “check list”.
· Maintain a professional image at all times by wearing company approved uniforms.
· Maintain a courteous demeanor with clients and associates at all times.
· Ensure complete customer satisfaction and/or salesperson/supervisor sign-off upon completion of work.
· Abide by all standards of performance and ethics.
· Participate in company sponsored training classes and other duties as assigned.
· Follow all safety policies and procedures and inform a manager or team leader of any safety issues.
· Manage callback ratios and labor margins.
· Provide customers with benefits and pricing on VIP service agreements, accessories, and other comfort improvements, collecting for performed work, as applicable.
· Complete all paperwork required by management and record hours and all materials used.
Qualifications:
· High School diploma or GED is required.
· EPA Certified for all R22.
· ICE/NATE Certification is preferred.
· Ability to lift 100 or more pounds.
· Standard technician tools.
· Knowledge of the fundamental operational functionality of residential air conditioning, heating, and
· ventilation equipment, and installation and layout requirements of residential duct work and fittings.
· Able to read wiring diagrams and troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
· Possess good analytical skills and attention to detail.
· Must be able to use a computer tablet, smart phone and read a map or follow GPS.
· Valid driver’s license, and approved to drive by company’s insurance carrier.
· Neat, clean, professional appearance and excellent interpersonal communication skills with a desire to exceed client expectations and function in a team environment.
HVAC Service Technician
Location: McWilliams - Burke
Description:
McWilliams Heating, Cooling, and Plumbing is looking to add team members like you! The HVAC Service Technician performs maintenance, repairs and/or installation for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. Performs other duties/tasks as required.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
Here's what we're looking for in our ideal candidate:
- 2+ years of experience as an HVAC Installation Technician
- Compliance with MVR (Motor Vehicle Record) based on insurance carrier requirements
- Physical ability to set heavy equipment into place and work in various environments
- Proficiency in residential and light commercial HVAC system installations
HVAC Install Lead
Location: McWilliams - Richmond
Description:
McWilliams Heating, Cooling, and Plumbing is seeking a full-time Lead HVAC Install Technician. Are you a collaborative and hardworking leader who is looking for an established company to build a long-term career? Do you want to work for a supportive company? If so, please keep reading!
This position will deliver exceptional HVAC installation service to the client by completing and installing HVAC equipment and accessories.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
- 2+ years of experience as an HVAC Installation Technician
- Compliance with MVR (Motor Vehicle Record) based on insurance carrier requirements
- Physical ability to set heavy equipment into place and work in various environments
- Proficiency in residential and light commercial HVAC system installations
- Possess good analytical skills and attention to detail.
- Must be highly organized with good attention to detail and follow through.
- EPA Certified or pursuing.
- A High School diploma or general education degree (GED) required.
- NATE Certification preferred.
HVAC Install Lead
Location: McWilliams - Livingston
Description:
McWilliams Heating, Cooling, & Plumbing is seeking a full-time HVAC Install Lead. Are you a collaborative and hardworking leader who is looking for an established company to build a long-term career? Do you want to work for a supportive company? If so, please keep reading!
We have a strict focus on quality control during the sales, staging, to installation process in order to serve our customers at a 5-star level and ensure the proper work/life balance for our Field Installers. Our sales and installation teams work as a unified team to promote quality workmanship at every point of the customer experience.
Job Duties: The Lead Installer will be responsible for the proper installation of heating, ventilation, and air conditioning systems. They will lead and train their installation assistant and be responsible for ensuring the installation is executed properly to code and industry standards.
Resources & Benefits:
- Pre Staged Job Materials
- Continued Education
- Company Vehicle
- Consistent Schedule
- Competitive pay
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
Requirements:
Key Responsibilities:
- Install HVAC systems including furnaces, air conditioners, heat pumps, ductless mini-splits, and ductwork.
- Read and interpret technical diagrams, blueprints, and installation manuals.
- Perform start-up and testing of installed systems to ensure proper operation.
- Complete required installation checklists
- Communicate with homeowners regarding installation procedures, system operations, and maintenance requirements.
- Adhere to safety procedures and use protective equipment as required.
- Maintain accurate records of work performed and materials used.
- Collaborate with team members and project managers to complete installations on schedule.
- Stay current with industry standards, building codes, and licensing requirements.
Qualifications:
- Experienced HVAC Installer
- Exceptional Communication and Customer Service Skills
- Great Attitude
- Strong Problem-Solving Skills
- Valid driver’s license with a clean driving record.
- Ability to lift heavy equipment and work in confined spaces or at heights.
Licensed Plumber
Location: McWilliams - Livingston
Description:
McWilliams Heating, Cooling, and Plumbing is seeking to hire a full-time Experienced Licensed Plumber to visit our clients' homes and businesses to service, repair, and install plumbing systems, sump pumps, and water heaters.
We provide excellent benefits including medical, dental, life insurance, a 401(k) plan with company match, paid holidays, sick pay, paid time off (PTO), a company vehicle, and opportunities for advancement. We also offer weekly training in our continuous education program, friends and family HVAC plan, and paid NATE & EPA testing and certification! If this sounds like the gig you've been waiting for, apply today!
Are you a master problem-solver? Can you complete paperwork in a timely manner as well as responsibly collect payment from each customer? Can you resolve customer problems in a courteous, professional, and accurate manner? If you're searching for a stable career with a top-rated plumbing company, fill out our initial, mobile-friendly application now!
Requirements:
QUALIFICATIONS
- 2-3 years of plumbing experience
- Valid driver's license with a clean driving record
- Able to pass a background check and drug test
- Must be able to build estimates/quotes
- Must be able to work in tight spaces such as attics and crawl spaces
Journeyman and/or heavy residential experience is preferred. Can you contribute well to a team? Are you willing to do whatever it takes to make our customers happy? Do you enjoy working with a team? Do you have excellent communication skills? Do you thrive in a fast-paced environment? Are you well-organized and punctual? Do you present yourself professionally? Can you multitask? Are you proud of your hard work? If so, you're the Experienced Service Plumber that we're looking for!
HVAC Commercial Technician
Location: McWilliams - Burke
Description:
McWilliams Heating, Cooling, and Plumbing is looking to add team members like you! The HVAC Commercial Technician performs maintenance, repairs and/or installation for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. Performs other duties/tasks as required.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
Here's what we're looking for in our ideal candidate:
• 2+ years of experience as an HVAC Installation Technician
• Compliance with MVR (Motor Vehicle Record) based on insurance carrier requirements
• Physical ability to set heavy equipment into place and work in various environments
• Proficiency in residential and light commercial HVAC system installations
7 
